Hosted Anti-Spam
From Microsoft Online Services

Protection & preservation for e-mail filtering

Internet-based support for your existing e-mail.

Forefront Online Protection for Exchange consists of layered technologies to actively help protect businesses, inbound and
outbound e-mail from spam, viruses, phishing scams, and e-mail policy violations.

How filtering works with Exchange Hosted Services

Forefront Online Protection for Exchange service components

Policy enforcement
Active content, connection and policy-based filtering
Forefront Online Protection for Exchange helps administrators enforce policies they set up to comply with corporate policies on e-mail usage and with government regulations.

Spam and virus protection
Multi-engine spam and virus scanning
Using layers of anti-spam technology and multiple antivirus engines, Forefront Online Protection for Exchange removes spam and viruses,both known and unknown,from e-mail before the malware reaches corporations.

Real-time message trace and reporting
Real time reporting and the powerful Message Trace tool give administrators insight into their e-mail environment by retrieving the status of any e-mail processed by Forefront Online Protection for Exchange in real-time.

Disaster recovery
If the destination e-mail server becomes unavailable for any reason, Forefront Online Protection for Exchange helps to ensure no e-mail is lost or bounced by automatically queuing e-mail for up to five days, attempting to deliver the e-mail every 20 minutes.

Service Level Agreements

Forefront Online Protection for Exchange includes comprehensive Service Level Agreements (SLAs) that include:

Network infrastructure

• Network uptime: 99.999%
• E-mail delivery: Average delivery commitment of less than one minute

Filtering accuracy

• Virus blocking: 100% protection against all known e-mail viruses
• Spam capture: Capture of at least 98% of all inbound spam e-mails
• False positive ratio: False positive commitment of less than 1 in 250,000 e-mail

Additional information

Technical requirements

• Forefront Online Protection for Exchange and Exchange Hosted Encryption work with any e-mail platform
• Exchange Hosted Encryption requires Forefront Online Protection for Exchange
• The Microsoft Exchange Hosted Services Directory Synchronization tool is optional, and requires:
  • Windows Server 2003 SP2
  • Active Directory (single-forest topology)
  • Microsoft Exchange Server 2003 SP2 or Microsoft Exchange Server 2007 or 2010 (Exchange Server 2007 or 2010 is required for Safelist aggregation synchronization feature)
  • Microsoft .NET Framework 2.0
• Exchange Hosted Archive requires Microsoft Exchange Server 2000 (SP3), 2003 (SP1), 2007 or 2010
• Web applications are accessible via a web browser (Internet Explorer 7 or higher, Firefox 2.0 or higher)